Alshaya Group Looking for Senior Test Manager (UAT) – IT – Kuwait at Kuwait Full Time

IT
Alshaya IT is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.

Role Profile:

Accountable for the overall development, management and execution of the UAT Plans to ensure that the functional testing is relevant, aligned to the process catalogue and of high quality, executed on time and in full.

Experience:

• Ideally from a test management background or with direct experience in this area

• Used to working with a structured and proven methodology to develop a testing plan and approach that is relevant and effective

• Relevant functional or technical knowledge to the Portfolio processes and the related solutions would be an advantage

• A Leader who can evidence directing a team effectively

The below Key Performance Areas include but are not limited to:

• Manages and coordinates a team of UAT Leads across multiple concurrent Test Phases in a Portfolio
• Accountable for the overall management of the UAT Plans focusing on Scenarios, Threads and Test Cases ensuring completeness of all possible scenarios

• Drives inputs to the UAT Plan for continuous improvement and ensure a consistent methodology
• Acts as the Business Testing representative in the planning of the Test Phases, Environment Planning and Data Loading activities, identifying risks and issues
• Communicates the UAT Plan to all stakeholders to ensure clarity and alignment
• Accountable to represent the Business UAT testing at key governance forums not limited to Sub- Programme Boards, BRGs and Go No Go
• Engages Product Directors, BPMs and BPOs to ensure that UAT plans are robust aligned against resourcing or other priorities and conflicts

• Liaises with UAT Test Managers in other Portfolios to surface and mitigate conflicts or clashes and plan cross functional/ dependency driven functional testing
• Accountable to manage UAT risks and issues, propose mitigating actions and escalate as needed
• Accountable for continuous improvement to the UAT processes through application of Lessons Learnt from each testing phase
• Accountable for ensuring Test Governance, Vendors, BAs and SMEs provide inputs to the UAT test plan
• Accountable for developing the execution plan, flow and timing against the UAT test plan

• Accountable to oversee the test leads coordination of the UAT execution
• Accountable to escalate issues with UAT and Defects to BPOs/ Product Directors and Test Governance or other key stakeholders
• Chair UAT Governance forum
• Accountable for identifying Lessons Learnt from UAT testing Phase to be rolled into actionable change

About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.