H&M
Founded in Sweden in 1947, H&M has grown through offering fashion and quality at the best price to over 3,000 stores in 53 markets today, making it a truly global fashion company. H&M’s presence can be felt on the high streets of Europe, Asia, North America, Middle East & North Africa. The MENA region currently covers 10 countries and 83 stores and is still growing. H&M is an ever evolving brand that offers a broad and varied range of fashions for the entire family. Our collections are extensive with new items arriving in store everyday offering our customers change and choice every time they visit. This is an exciting and fast paced environment requiring energetic individuals with a passion for fashion and customer service.
Role Profile:
Define the tactical and strategic direction of online product lines within each category in line with the product calendars as well as assessing andmanaging the product Business mix to achieve Company Financial andBusiness objectives.
The below Key Performance Areas include but are not limited to:
Coach and mentor team, set goals and develop individuals on an ongoing basis.
Responsibility for providing guidance, coaching and management to the eCommerceProduct Merchandising team, ensuring the development of necessary skills in a team based environment
Responsible for delivering world-class product presentation and merchandising of products within their specified categories, including:
.Management and ongoing development of the customer facing product hierarchy.
.Management of product and bundle enrichment, both directly and in conjunction with the eCommerce Content team
Deputise for the Trading Manager in his/her absence and make commercial decisions if the Trading Manager is unavailable.
Assist with workflow management and prioritisation of activities assisting when necessary
Support the development and provision of KPIreporting
Support with communication between eCommerce Product Merchandisers and all other internal stake holdersProvide support, training and advice to eCommerce Product Merchandisers in day-to-day trading actions and wider review including sales and margin mix, promotional analysis, attach/conversion rates, product availability and range management.Manage Business strategies and activities from development to implementation to achieve Business objectives
.Accountable for driving the success of the online Category(s) through the effective merchandising and trading of products online for brands in the operating market(s).
Accountable for Category(s) budgeted sales and margin, and execution of online strategies to deliver eCommerce KPIs.
Support the development of the online budget and commercial plan formulation for the Category(s).Maintain up-to-date Competitor andGlobal Business trends knowledge.
Identify and maintain an agreed competitor set. Ensure that competitor set is reported against in any marketing intelligence activity.
Escalation for significant and ongoing competitor pricing issues working with brand merchant teams to resolve.
Accountable for the day-to-day Category management including reviewing price/market competitiveness, range and product life cycle management, promotional analysis and communication with the brand merchandising team(s). About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.
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