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Job Description
Essential Roles and Responsibilities:
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary
- Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times
- Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
- Recruit customers for the database, accurately entering their details on the POS system.
Additional Information
