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- Responsible as a Station holder, mentoring new team members, on the job training
- To ensure that the mise-en-place is sufficient at all the time.
- To greet guests on arrival
- To act according to the complaint handling standards and procedures
- To acknowledge returning/ regular guests
- To take the orders and be fully conversant with the menu, offering suggestions where possible.
- To check back with the guests during their meal, any comments should be forwarded to the Manager, Chef.
- To report for duty as per schedule, clean, tidy, wearing correct uniform
- To attend departmental communication meetings, trainings sessions and to ensure that all team members operate in line with the instructions received
- To be responsible for a clean and tidy working area
- To oversee the waiters, during service and offer assistance when necessary
- To up sell any drinks, dishes or specialties that the Chef wishes to promote
- To minimize operating costs by using all equipment and products in accordance with guidelines set and ensure all equipment are turned off at the end of each shift following closing procedures and check lists
- To assist with monitoring and reordering any stores items, minimizing where possible to avoid over expenditure
- To report any maintenance defects and follow-up
- Closing: Ensure that the dining area is clean, orderly and well maintained, side stations are well stocked, chairs, tables are well stacked, linen to sent to laundry
- To comply with company mandatory requirements for fire, health and safety, licensing and employment and to ensure that members of the team are also aware of these requirements and are working in accordance with the requirements.
Job Types: Full-time, Temporary, Contract
Application Question(s):
- Are you FULLY VACCINATED?
Experience:
- Waiter / Waitress: 2 years (Preferred)
License/Certification:
- QID (Preferred)
