Job Requisition ID: 159541
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions automotive, financial services, real estate, retail and healthcare employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The Head of Operations in a finance, leasing, and subscription business is responsible for strategically overseeing and optimizing day-to-day operations to drive efficiency and ensure the achievement of business objectives. This role involves developing operational strategies, streamlining processes, and implementing best practices to enhance overall efficiency and reduce costs. The Head of Operations also plays a crucial role in ensuring compliance with industry regulations and internal policies, managing operational risks, and integrating technology solutions for improved performance. Collaboration with cross-functional teams, leadership development, and a focus on customer satisfaction are key aspects of this role. Additionally, the Head of Operations contributes to financial management by effectively managing budgets and identifying cost-saving opportunities. Overall, this position is instrumental in fostering a positive and innovative work environment while supporting the organization’s success in the finance, leasing, and subscription sectors.
This role will manage Fleet operations (fleeting, de-fleeting, registering cars), Call centre operations, Finance and insurance loan originations to banks.
What you will do:
Required skills to be successful:
About the team:
Working in a fast-paced and diverse environment.
What equips you for the role:
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
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