Job Requisition ID:140170Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A?rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group?s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.About the role:HR Analyst fit in HR Shared services as the ?front line query? team, responsible for employee life-cycle aspects received through multiple support channels i.e. ES portal, call and web chat etc. This role requires in-depth customer service skills & sound knowledge on HR products, policies and processes.First point of contact:
Employee Services.
Case handling and resolution:
Data Integrity:
Operational Excellence:
Service Excellence and Team Work:
About You:Education:
Minimum Experience and Knowledge:
Job-Specific Skills:
We?re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click ?apply?: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Keyskills :
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