Patient Experience Specialist I AF Health I HealthcareRole Purpose:The role incumbent is responsible for overseeing day-to-day activities of clinical and non-clinical staff across all facilities to ensure service excellence across all levels, functions and departments. This role is serving as a liaison between the corporate Head of Departments and the staff on the ground.Roles and Responsibilities:Complaint Management
Service Excellence
Learning & Development
Google Review
Performance Improvement Audits
Brand Reputation & Customer Centricity
Operations
Patient Satisfaction Surveys
Analytics
Keyskills :
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