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UAE National Administration Executives | Al Futtaim Automotive | FAMCOOverview of the roleWe are currently looking for competent & performance driven Administration Executives to work with our FAMCO Team across the UAE. Administration Executives are the first contact for customers in the workshop, you are the image builder for the department and present a picture of faith and confidence. This is a full-time permanent role with Al Futtaim Group. It will work 5 days a week with 2 days off. What you will doAsk Question and record customer requests without delay.Empathize and clarify customer requests.Check workshop situation and promise delivery time.Check and ensure accordance of invoice and work performed.Inform customer after work completion and agree pick up time.Clear explanation of the job done and invoice and guide to the cashier.Promotion of value-added servicesResolution of Customer concerns at the earliest time and ensures satisfaction.SkillsRequired skills to be successfulDiplomaAble to communicate effectivelyCustomer service experience will be an added advantageMS office, Excellent written and verbal communicationAnalytical, Focused, Task Orientated, Communication, Teamwork About the teamYou will work in a diverse team and busy enviroment. What equips you for the roleThe ideal candidate for this role should be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and eager to learn.
