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Job Discription
Working with the housekeeping manager to assist with the delivery of softservices. Supervises the cleaning, landscaping & pest control activities. Maintain effective working relationships including communications with
management and Staff. Maintains a safe working environment by training the staff in proper
techniques and use of safety equipment. Create a work environment conductive to staff morale, motivation, growth,
and teamwork to accomplish performance objectives. Conduct audits of processes to ensure adherence and improve effectiveness. Provide effective guidance, coaching, learning and development for
cleaning and landscaping staff. Establish, maintain, and improve metrics in Safety, Quality, Delivery,
Productivity and Cost. Develops and implements energy conservation programs and drive initiatives. Assures that all physical components of the cleaning process follow the site management.. Create, manage, and maintain work orders and PMs utilizing prescribed work order system procedures. Work with housekeeping manager to develop, implement, monitor, and troubleshoot inventory management systems. Manage the day- to- day on-site operation which includes cleaning, mailroom, and sub-contractors. Supervise the workforce, ensuring that managers deliver their specific services within the agreed budget and standards. Ensuring that delivery is of the highest quality with a significant emphasis on service excellence. Ensure that Contractor continuously and effectively deliver the client’s needs to the agreed specified Service Level Agreements. To ensure the Cleaning Service always provides the highest standards of delivery demonstrating excellent service. To ensure specialist sub- contractors are compliant with Serco`s Code of Conduct and are providing efficient service and value for money. To ensure that all areas within sphere of control are adequately staffed and that staff are proactively supervised in the undertaking of their duties.
Candidate Requirement
