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Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
Has overall responsibility for providing leadership and management for the Rooms Division (Front Office, Concierge, Raffles Club Lounge, and Butlers department) and be accountable for its asset and performance – i.e., Rooms revenue & profitability, competitive revpar index, guest satisfaction, brand consistency and employee engagement. Also manages and drives performance to outsourced labor related to her Division (Valets, Limousine company)
KEY ROLES & RESPONSIBILITIES
PERSONAL ATTRIBUTES
EXPERIENCE
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