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وصف
TasksMain Objective
The main objective of the IT Software Engineering Specialist is developing and supporting existing local applications as well as constructing, designing and testing solutions based on the business needs and requirements.
Additionally, a first line support for software and clients related incidents and requests for both local and central applications and platforms.
Documents and demonstrates solutions by developing documentations, flowcharts, layouts, diagrams, charts, code comments and clear code.
Prepares and installs solutions by determining and designing system specifications, standards, and development platform needs for both data and application layers.
Software Development
- Design, develop and test new applications, and debug for faultfinding.
- Develop scripts for automation and systems integration.
- Design databases and regularly enhance database design for better performance.
- Support the BI approach, understanding the business requirements and perform the needed data engineering that supports the business needs.
- Understand the existing locally developed applications and finds areas for enhancements and modifications.
- Building reliable integration layer between local and central applications and providing seamless ecosystem.
- Gather and discuss requirements with business and translate them into solutions, and write operational documentation for technical authors and end users.
- Regular maintenance for systems by monitoring and correcting software defects.
- Support end users in the knowhow and manage incidents in collaboration with other local and central teams.
- Check for new technologies and platforms to introduce new possibilities and enhancements.
- Update technical knowledge and skills through all possible channels and providing new ideas.
Service desk and IT support
- Provide first line support for user support incidents.
- Handling tickets, troubleshooting cause and prioritization based on the business impact.
- Regular followups on incidents and request tickets.
- Administer system and user authorization.
- Provide support in general IT infrastructure.
- Provide basic network support in relation to application layer and network layer.
- Ability to steer and support the discussions with business and service providers for the best outcome.
- Software infrastructure such as OS support and database administration.
IT Security
- Follow secure coding guidelines.
- Manage user authorization and authentication according to authorization matrix.
- Follow guidelines and enhance the knowledge of the security architecture.
- Ensure security by design in all applications and enhance security measures in existing applications.
- Resolve security incidents and findings in application layer, data layer and all its supporting layers.
QualificationsKnowledge/Skills/Experience
- Handson experience in .Net and MS SQL Server
- High communication and presentation skills
- Problem solving and analysis specially in critical situations
- Experience with relational databases and database design
- Breaking down and analyzing issues into functional points
- Familiar with project management and agile methodologies
- SAP experience is a plus
- Microsoft Power Platform experience is a plus
- Cloud computing and development lifecycle knowledge is a plus
- Tableau or MS Power BI experience is a plus
- ServiceNow ticketing system experience is a plus
- Good command and communication skills in English and Arabic languages
Qualifications
- Bachelor’s degree in Computer Science or any similar degree
- 1 to 2 years of related professional experience
