Job Tile: Bahrain Customer Facing Specialist
Location: Khobar / Dammam / Bahrain
Job Scope:
Key purpose of this role is to establish the customer experience department in Bahrain and ensure customer satisfaction through proactive communication and collaboration through assessing the customer experience end to end cycle from ordering, delivery to collection. Intent of this role is not to manage day-to-day operations but to monitor and collect insights to influence internal and customer policy to elevate efficiency of the processes.
Roles & Responsibilities
Key Relationships/Stakeholders:
Key Competencies & Skills:
Key Requirements:
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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