Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
The program’s goal is to contribute to the foundation for long-term peace in Syria through sustainable grassroots action that promotes human rights, fundamental freedoms, and social cohesion. Mercy Corps Syria’s Peace & Conflict program in North West Syria (NWS) mobilizes local capacities for social reconciliation and civic participation, enhance the effectiveness of grievance mechanisms and improves access to justice. The program’s approach is rooted in the empowerment of communities through a set of systematic participatory and inclusive processes that are cost effective, replicable and scalable.
The Peace and Conflict Program Manager responsible for the development and implementation of Peace & Conflict, Social Cohesion, and related programing within Mercy Corps’ NWS program portfolio. The Peace and Conflict Program Manager provides overall day-to-day technical supervision to Mercy Corps project team, works closely with Mercy Corps project partners to ensure strategic/foundational project analysis and assessments meet minimum technical standards, and contributes to the progress of Mercy Corps peace and conflict work in Syria. The Peace & Conflict Program Manager is a strong team leader and communicator, able to technically lead, develop, and mentor team members and maintain a strategic portfolio of partner-led projects. A background in Peace & Conflict or Social Cohesion programming is essential, and remote management is an advantage. In addition to written and spoken fluency in English and good working knowledge of Arabic would be an advantage.
PROGRAM MANAGEMENT
TECHNICAL OVERSIGHT
PROGRAM DEVELOPMENT AND QUALITY
CAPACITY DEVELOPMENT
REPRESENTATION
TEAM MANAGEMENT
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work
Mercy Corps is committed to ensuring that all individuals we meet through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
Project Officers (3)
Reports Directly To: Director of Program, NWS
Works Directly With: Sub-Awards and Compliance team, Program Performance and Quality (PaQ) Team, Peace & Conflict Technical Adviser, Peace & Conflict teams in other hubs
The successful candidate will be proactive, creative and problem solver; S/he will be conscientious with an excellent sense of judgment and excellent communication and team building techniques. S/he will have the ability to thrive in a fast-paced, multi-tasking environment. S/he will demonstrate strong understanding of cultural and social environment in the region and have the willingness and ability to work effectively with a wide verity of people.
The position will be based in Amman, Jordan with frequent travel. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
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