JOB DESCRIPTION
POSITION OBJECTIVE
– The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
– Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
Key Responsibilities:
– Possess knowledge of varied cosmetics products and accessories
– Maximize and contribute to sales within the store through demonstration of make-up techniques
– Educate customers on usage of various make-up accessories and innovate make up trends
– Demonstrate excellent make-up selling skills – Recommend and link customer specific products
– Identify customer requirements and deliver excellent customer services
– Brand representation at the required standards with updated product knowledge and minimized stock loss
– Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
– Ensure awareness and vigilance at all times of security in the store without any negligence
– Ensure the highest standards of housekeeping standards
– Handle the POS (Point of Sale) / Billing Counter
– Greet the customers and assist them in selecting the right product
– Must be presentable and well-groomed at all the time
– Tally money in the cash till, during the beginning and end of the shifts
– Process the payments by cash / credit cards / vouchers / automatic debits
– Issue receipts / refunds / change to the customers correctly
– Convert the window shoppers to ultimate buyers
– Promote the Club Apparel Loyalty Program of the company for repeat sales
– Flexible to work for extended hours during the Sale / Festival period
– Record the inventory inward / outward and maintain the report of the same
– Must be updated about the various brands of the group for suggestive selling to the customers
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