Description:
Hiring Project Manager – Customer Experience Centers
Profile:
Effective communication and presentation skills
Hands-on experience in transformation and digitalization
Strong background in project management, budgeting and analysis.
Bilingual – Arabic and English – Mandatory requirement
Black/green belt six sigma certified – Mandatory requirement
PMP or PRINCE2 certified – Mandatory requirement
Responsibilities:
Develop a detailed project plan to track progress.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements
Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes
Ensure that all projects are delivered on-time, within scope and within budget.
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation.
Use appropriate verification techniques to manage changes in project scope, schedule and costs.
Measure project performance using appropriate systems, tools and techniques.
Report and escalate to higher management as needed.
Manage the relationship with the client and all stakeholders.
Perform risk management to minimize project risks.
Establish and maintain relationships with third parties/vendors.
Create and maintain comprehensive project documentation.
Salary: 12,000 – 15,000 AED depending on the experience.
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