Job Location | Riyadh, Saudi Arabia |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Retail & Wholesale |
Functional Area | Not Mentioned |
Job Description
SALESMaintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleaguesUses the Ready to Trade Checklist and productspecification checklist to maintain opening StandardsEnsures products are displayed according to visualdisplay standards for opening and maintained at all timeImplements principles of ?Clean As You Go? for kit, counters and seating areasLogs equipment failures in line with the checklist providedPrepares the product for the customer focusing on presentation, quality and efficiency as per the SOPMaintains a high level of personal and food hygiene at all timesAware of sales targets and uses this information to drive additional salesUses their knowledge to share and support customers with their purchase, including location of products, newness, nutritional content, size, how it differs from the competition and price range, etc.Seeks opportunity to promote deals and offers, up sell and offer perfect partner productsDrives Units Per Transactions by ensuring correct products are in the right place and replenishedHelps the customers to shop via the differentoptionse.g. Cake orders, Take away service, Menu orders,Calland Collect (During Ramadan Only)Provides targeted product tasting to educate customers on new products, increase product awareness and increase sales where applicableUnderstands what the point of difference is between M&S products and the equivalent products with other retailersUses selling skills and in depth knowledge of products to personally drive salesReplenishes products throughout the trading dayCheck stock reports for new and replenished lines and ensure they are displayedMaintains the integrity of store stock system, including the correct recording of waste and tasting quality through Manual input of all checklist and timely submission to the admin team for input into the systemDrives stock accuracy processes through stock counts, stock take, log system.Carries out simple counts, utilizing stock file report and completes full bi-weekly stock countMaintains a safe and legal working environment for customers and colleaguesCompletes Date Expired Food (DEF) process, hot food temperature due diligence and signs DEF documentation relevant to areaMaintains the cold chain and frozen temperature requirementsEnsures all legal ticketing process and decor within section is delivered to policyDelivers a safe working environment for both customers and colleaguesCarries out price checking, actions red alerts.Maintains a high level of personal and food hygiene at all timesUses equipment in line with health and safety principles and trainingTakes responsibility for maintaining store equipmentHas an awareness of potential hazards and takes appropriate action.Performance IndicatorsStock AvailabilityDue Diligence ComplianceMeeting Sales targetsMystery ShopperCSIComplaints/Customer Feedback.Waste Management
Keyskills :
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