Job Description
Service Engineer – Sciex – (203)
Installation of all the products trained on.
Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.
Ensure that the machines are installed properly to avoid any issues with the customer
ACCOUNTABILITIES
Preventive Maintenance:
Regular and timely plan preventive maintenance to meet Health Authority/Quality Control policies and regulations.
Ensure that all preventive maintenance is done for all machines
Machine Installation:
Machine Breakdowns:
Regular and timely corrective actions for breakdown calls
Arrange deliveries of spare parts received in stimulating time.
Sales:
Selling and promotion of service contract for the different product handled
Develop a good customer relationship
Achieving the target revenue for the whole year.
Application:
Supporting the Lab Technicians with any application related work that is needed
Trainings:
Attendance of the training when scheduled / required.
Administrative:
Timely filling of the weekly report
To support service coordinator in the preparation of the Health Authority/Quality Control documents for new installations
To update the database of instruments.
Coordinating with Sales team regarding the technical information and pre installation site visit.
Any appropriate sales lead / info to be shared with Sale team.
REQUIREMENTS
Education:
Bachelor’s degree
Additional details:
+ Candidate should be willing to move to Company Visa
+ Candidate should be based in Qatar
Experience:
3 – 4 years of experience
Job Specific Skills:
Servicing, Maintenance, Time Management
Location:
*
Qatar – Doha
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