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Doha, Baladīyat ad Dawḩah, Qatar
Wyndham Hotel Group
Full time
Assistant Executive Housekeeper / Housekeeping Manager (Wyndham Grand Regency Doha)
Location: Doha, Ad Dawhah, QA
Property Name: Wyndham Grand Regency Doha Req Id: 21803
Job Summary
This position is responsible for providing leadership and direction for all housekeeping and laundry activities of the hotel; ensuring the highest level of cleanliness for both the guest rooms and public areas; and maintaining guest satisfaction.
Education & Experience
MINIMUM EDUCATION:
High School Diploma or GED required
MINIMUM EXPERIENCE:
Prefer at least one (1) year of related housekeeping experience and previous supervisory/management experience
Physical Requirements
Must be physically and visually able to utilize the computer and other necessary office equipment
Capable of working in a faced paced environment and in stressful situations
Must be able to walk and stand for long periods of time
Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to respond to multiple task interruptions in order to provide service to internal and external customers
Must adhere to the company dress code
General Requirements
Must be able to comprehend and speak the English language
Must have good organizational and time management skills
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must have sound judgment and discretional skills and work with little or no supervision
Must be able to consistently work under pressure and simultaneously prioritize multiple projects
Must possess and acute attention to detail
Must have the ability to train others
Fundamental Requirements
Supervise the operations of housekeeping and laundry areas to ensure the achievement of productivity and quality service standards
Inspect guest rooms, public areas, & heart of the house for cleanliness to La Quinta standards
Train, motivate, coach, counsel, & discipline according to La Quinta standards
Maintain a regularly scheduled cleaning program as detailed in the Housekeeping Calendar
Prepare weekly schedule for the housekeeping department based on the business forecast.
Follow La Quinta labor guidelines and maintain MPR within standard
Maintain supply and linen inventories
Balance and clear room status nightly; compare the P.M. housekeeping report with the hotel PMS and resolve any discrepancies
Report room repairs or unsafe conditions to Manager and Maintenance
Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner
Report and track lost and found articles
Actively participate in hotel’s Manager On Duty program
Follow company policies and procedures (i.e., OSHA, BBP regulations and other state and local regulations)
Apply all safety and security policies consistently
Participate in the hiring and evaluation process
Be able to work a flexible schedule
Perform other duties as assigned by supervisor or management
Obtain any locally required certifications
Job Summary
This position is responsible for providing leadership and direction for all housekeeping and laundry activities of the hotel; ensuring the highest level of cleanliness for both the guest rooms and public areas; and maintaining guest satisfaction.
Education & Experience
MINIMUM EDUCATION:
High School Diploma or GED required
MINIMUM EXPERIENCE:
Prefer at least one (1) year of related housekeeping experience and previous supervisory/management experience
Physical Requirements
Must be physically and visually able to utilize the computer and other necessary office equipment
Capable of working in a faced paced environment and in stressful situations
Must be able to walk and stand for long periods of time
Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to respond to multiple task interruptions in order to provide service to internal and external customers
Must adhere to the company dress code
General Requirements
Must be able to comprehend and speak the English language
Must have good organizational and time management skills
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must have sound judgment and discretional skills and work with little or no supervision
Must be able to consistently work under pressure and simultaneously prioritize multiple projects
Must possess and acute attention to detail
Must have the ability to train others
Fundamental Requirements
Supervise the operations of housekeeping and laundry areas to ensure the achievement of productivity and quality service standards
Inspect guest rooms, public areas, & heart of the house for cleanliness to La Quinta standards
Train, motivate, coach, counsel, & discipline according to La Quinta standards
Maintain a regularly scheduled cleaning program as detailed in the Housekeeping Calendar
Prepare weekly schedule for the housekeeping department based on the business forecast.
Follow La Quinta labor guidelines and maintain MPR within standard
Maintain supply and linen inventories
Balance and clear room status nightly; compare the P.M. housekeeping report with the hotel PMS and resolve any discrepancies
Report room repairs or unsafe conditions to Manager and Maintenance
Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner
Report and track lost and found articles
Actively participate in hotel’s Manager On Duty program
Follow company policies and procedures (i.e., OSHA, BBP regulations and other state and local regulations)
Apply all safety and security policies consistently
Participate in the hiring and evaluation process
Be able to work a flexible schedule
Perform other duties as assigned by supervisor or management
Obtain any locally required certifications
With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:
Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
Competitive salary and benefits, flexible work arrangements and exclusive team member discounts.
Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
A Company culture of diversity, equity and inclusion. Our culture infuses different perspectives that reflect our diverse guests and communities around the world.
About Wyndham Hotels & Resorts:
Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else across the globe, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
