Job SummaryManages the all the component of the Service Desk within the IT Shared Service. Provides leadership and develop a Customer First culture within the team as they represent the main route for all users to access the IT Services.Job Responsibilities 1
Job Responsibilities 2Additional Responsibilities 3Job Knowledge & Skills
Job Experience12 years of job-related experience and 3years experience in similar positions.CompetenciesAgility – ProficientCreates Strategy M1Cultivates Loyalty & Integrity – ProficientDemonstrates Accountability – ProficientDemonstrates Resilience – ProficientDevelops Future Leaders – DevelopingDisplays Customer Centricity – ProficientDrives Performance M1Promotes Teamwork – ProficientShows Entrepreneurial Spirit – ProficientStrives for Innovation – ProficientAgility – DevelopingDemonstrates Resilience – DevelopingCultivating Loyalty & Integrity – DevelopingShows Entrepreneurial Spirit – DevelopingDemonstrates Accountability – DevelopingStrives for Innovation – DevelopingPromotes Teamwork – DevelopingApplication Support L1System Software Administration L1Security Administration L1Service Desk And Incident Management L1Database Administration L1Network Control And Operation L1Displays Customer Centricity – DevelopingEducationBachelors Degree in Information Technology
Keyskills :
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Apply For This JobHow do you get your review? You’ll receive a detailed analysis of the design, structure, and content of your resume...
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