United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

• Supervisor:

The incumbent reports to the Chief, Field Relief and Social Services Programme on all administrative, managerial and technical matters.

• Supervisees:

The incumbent supervises and provides technical guidance to a team of professional and General Services or equivalent Area Staff posts/personnel.

Responsibilities

• Coordinates and monitors the process of implementation of the Programme’s activities, evaluates progress; prepares monthly and other regular internal reports, drafts official correspondence;
• Provides technical support and guidance to Relief and Social Services Programme (RSSP) Officers; develops staff capacity through regular and systematic training based on needs assessment;
• Assists the Chief, Field Relief and Social Services Programme (CFRSSP) in the overall planning and management of the FRSS Programme, ensuring compliance with UNRWA’s overall policies;

• Prepares the annual work plan and RSSP’s contribution to the Commissioner General’s annual report; responsible for the Programme’s budget preparation and reviews;
• Acts for the Chief, Field Relief and Social Services Programme (CFRSSP) during his/her absence;
• Facilitates RSSP functions through regular meetings with the Field staff, analyses factors affecting the Programme’s planning and implementation bringing problems to the attention of CFRSSP and proposing corrective or alternative actions;
• Develops project proposals and prepares project implementation and evaluation reports as required including reports for donors;
• Networks, as agreed with CFRSSP, with the relevant UN agencies, private institutions, governmental and non-governmental organizations;
• Inspects UNRWA’s installations on regular basis to ensure operations therein are in compliance with UNRWA’s policies and reports any irregularities to CFRSSP;
• Performs other duties as may be assigned by the supervisor.

Competencies

UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communications, Working with People and Drive for Results apply by default. Default managerial competencies apply. In addition, the following functional competencies apply:

• Relating and Networking
• Analyzing
• Coping with Pressure and Setbacks
• Leading and Supervising
• Managing Complexity and Change

Education

• Advanced university degree from an accredited educational institution in social sciences, public administration, management or other related field.

Job Specific Qualifications

Work Experience

• At least eight years of progressively responsible and relevant experience in relief services and/or social development programmes, four years of which in management, preferably in a similar programme. is required.

Languages

• Excellent command of spoken and written English and Arabic.

Assessment

• Technical Test.
• Competency-based Interview.

Special Notice

Contract Status:

• Fixed-Term Appointment for 3 years; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

Benefits:

• Grade 18, Monthly Salary JD 1246.60 Fils. plus, SOA 69.90% of basic salary, other benefits include Provident Fund contribution (15.4% of basic salary paid by the Agency), medical insurance and annual leave:
• Dependency allowances (if applicable).
• 30 days of annual leave.
• Compulsory medical insurance.

Department: UNRWA – Relief and Social Services Programme. Duty Station: JFO.

Other Information:

• The incumbent should have a valid driving license.

Desirable Qualifications:

• Knowledge of the socio-economic conditions of the Palestine Refugees.
• Provided very good understanding of the context of Palestine refugees and UNRWA operations.
• Demonstrated experience in programme/project planning and implementation.
• PRINCE II or PMP Certification is an asset.

Equivalency:

• When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications and progressive relevant work experience.
• NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

General Information:

ﺍﻟﺮﺟﺎﺀ ﺗﻘﺪﻳﻢ ﻃﻠﺒﻚ ﺑﺎﻟﻠﻐﺔ ﺍﻹﻧﺠﻠﻴﺰﻳﺔ ﻭﻣﻠﺊ ﺻﻔﺤﺔ ﺧﻄﺎﺏ ﺍﻟﺘﻐﻄﻴﺔ

• This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of a work permit in Jordan, and without a valid work permit, the appointment may be rescinded.
• Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs.
• Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities.
• UNRWA encourages applications from qualified and experienced women.
• A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.
• Only applications that have been fully completed in UNRWA’s online e-recruitment system Inspira will be considered, and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

• For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade.
• Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.
• The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.
• UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway, and such persons may be prohibited from employment with the United Nations.
• The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency’s regulatory framework.
• UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations, and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.
• Applications from UNRWA staff members who had been demoted with deferred eligibility for promotion will not be considered.
• Applications from Staff members who were recipients under the Early Voluntary Retirement or Exceptional Voluntary Separation Schemes will not be considered.
• Applications from Internal candidates serving for less than one year in your current post will not be considered.
• Provided a very good understanding of the context of Palestine refugees and UNRWA operations.
• The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description or to change the contract Modality.
• A candidate is not eligible for consideration if he or she was short-listed and found not suitable for the same post within the previous 12 months unless the post description has since been altered by 30% or more, as determined by ODCS.

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations

UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.

UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion,