Job description
Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.
Analytics and Insights Manager
The Marketing team at Unifonic are looking for anAnalytics and Insights Manager to lead the development and execution of insights, measurements and strategies that drive commercial growth at unifonic. Reporting directly to the Director of Demand Generation, you will directly influence commercial strategy, pricing, GTM and much more. In addition to providing insights, you will own the systems and processes used to generate insights and tangible business recommendations. In this role you willmeasure success not just by the amount of insights produced but by the overall effectiveness of its tangible outcomes. In addition, youwill build and manage an analyst team and collaborate closely with business leadership regionally and globally to achieve commercial objectives.
The successful candidate should be a data driven individual with a proven track record in insight development and experience in building business analytics and reporting processes in a hyper growth environment. Beyond owning the analytics and insights machinery, the role requires the ability to effectively synthe and communicate those results. The responsibilities of the Analytics and Insights Manager include but are not limited to:
Requirements
Requirements:
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