Ultimate Stay Vacation Homes Rental is a rapidly growing full-service property management company that connects premium property owners with quality guests from around the world. Our vision is to bridge the gap in luxurious hospitality by providing a trusted and reliable connection between quality guests and premium property owners. In the heart of what we do, always lies the highest level of service and excellence of Client’s experience. We firmly believe that unforgettable memories are created in unforgettable environments.
The Company’s Leadership encompasses top universities graduates (e.g. CBS, CEMS, LBS) and professionals (e.g. Bain, BCG, UBS) that leverage their business, real estate and traveling experience to transform the hospitality industry in Dubai, through excellent customer service (e.g. high ratings, Airbnb Super Host status), cutting edge technology application (e.g. more advanced solutions than presented in the Museum of the Future) and thought leadership (e.g. perspectives shared in national newspapers).
Ultimate Stay is looking for an enthusiastic, strong and proactive leader to join our team as Guest Relations Executive to handle all guest related topics needed to run a successful holiday home rental in Dubai. A successful candidate in this role has excellent communication skills, is extremely organized (OCD is very welcome) and has unparalleled attention to detail. Ultimately, the candidate must take full responsibility for guest experience starting from guest inquiries and going all the way through pre-check-in, in-stay, pre-check-out up to the post check-out communication with the ultimate goal of 10/10 or 5/5 reviews and a returning guest.
The job is ideal for someone looking for mostly remote work within Dubai. It requires occasional visits to properties to support guest or property related activities.
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Job Types: Full-time, Permanent
Salary: AED6,000.00 – AED7,000.00 per month
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