Key Responsibilities:
Greet and escort customers to their tables.
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
Prepare tables by setting up linens, silverware and glasses.
Inform customers about the day’s specials.
Up-sell additional products when appropriate.
order details to the Kitchen Staff.
Serve food and drink orders.
Check dishes and kitchenware for cleanliness and presentation and report any problems.
Deliver checks and collect bill payments.
Carry dirty plates, glasses and silverware to kitchen for cleaning.
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
Provide excellent customer service to guests.
Key Requirements:
High school diploma.
Proven work experience as a Waiter or Waitress.
Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS).
Excellent presentation skills.
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
Active listening and effective communication skills.
Flexibility to work in shifts.
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