Transportation Management Services Hiring for FIFA World Cup Qatar 2022 Tournament Bus Services (TBS) Deputy Manager, Stadium Bus Mall Job at Doha Full Time

Purpose Reporting to the Manager, Venues & Infrastructure, the Deputy Manager, Stadium Bus Mall is responsible for the efficient and safe running of Stadium Bus Mall operations and has oversight of Driver Supervision, Load Zones, Bus Staging, Traffic Marshalling, Crowd Management & Queuing and administration of daily service rosters & run sheets.

Qualifications

University Degree required
Fluent in English (fluent in Arabic a plus)

Event Experience

Minimum 5 years of progressive responsibilities and work-related experience, and any combination of education and training, which provide the required knowledge, skills and abilities to perform the essential functions of the job, combined with demonstrated professional growth and achievement
Previous involvement in planning and operating complex events in size

Primary Duties

Operate bus transport spaces at stadiums, including the planning & delivery of permanent and temporary infrastructure for assigned site
Oversee load zone operations by counting passengers from queuing to boarding Buses to ensure maximum occupancy while avoiding overloading
Management and training of all Staff to ensure competency for a complex operation as these Staff will be providing clients/spectators with TBS transport specific information, for e.g. times, routes & locations of services
Management of TBS Drivers ensuring clear communication & direction onsite
Create and maintain comprehensive project documentation including operations plans for each venue
Establish and maintain relationships with multiple internal and external Stakeholders/3rd Party Vendors
Provide leadership, support & regular updates to the venue & TBS systems team
Maintain project timeline and escalate critical issues as needed
Deputize for the Manager, Venues & Infrastructure as and when required

Knowledge and Skills Required

Experience in managing large teams and working with a variety of stakeholders
Relative training, preferably in venue transport operations
Good management skills and experience leading large teams
Experience working closely with various internal and external parties including security, police, government agencies and tournament operations teams
The ability to use discretion and common sense when dealing with sensitive information
Prepared to take accountability and make decisions
Attention to detail
Pragmatic and practical with clear eye on solutions
Self-motivated and confident in leading a team
Hardworking and reliable
People-oriented – enjoys interacting with people and working on group projects
Advanced level Microsoft Office Suite

Key Interfaces

Mowasalat Executive Leadership
Supreme Committee for Delivery and Legacy
FIFA Local Organising Committee
TMS Global Executive Leadership
TBS Management
3rd party vendors, consultants and contractors as fit

TMS Global is an EOE