Tivoli Hotels Looking for Guest Service Agent at Doha, Qatar Full Time

We are looking for a competitive Guest Service Agent to join our awesome team at Tivoli Hotels in doha, doha.
Growing your career as a Full Time Guest Service Agent is an awesome opportunity to develop relevant skills.
If you are strong in teamwork, decision-making and have the right personality for the job, then apply for the position of Guest Service Agent at Tivoli Hotels today

Guest Service Agent
* Doha, Qatar * Full-time
* Company Location: Souq Waqif Boutique Hotels by Tivoli
Company Description
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
Job Description
* To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
* To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.
* To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
* Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
* To be proactive and innovative, suggesting alternatives that meet guest needs.
* To develop a close and harmonious working relationship with all hotel departments,
* To attend hotel events, daily shift briefings and training to improve professional skills.
Qualifications
• A strong focus on customer service • Prior experience in hotel front office operations is preferred • Excellent communication skills; fluency in English & Arabic will be an asset. • Be able to work shifts, weekends and public holidays • Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred Guest Service Agent * Doha, Qatar * Full-time
Company Benefits:
● Excellent benefits
● Advancement opportunities
● Attractive package