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Description:
CARPET, SOFA & CURTAINS (SF) TEAM LEADER/TECHNICIANS REQUIRED
Identify the fabrics and accordingly provide the cleaning task
Ensures soft furnishing cleaning and sanitization work is completed safely, effectively, and promptly.
Ability to use different types of soft furnishing cleaning machines and equipment.
Assists team members with any issues or advanced problems with given assignments.
Assess customer premises to plan work assignments and discuss customers’ expectations/ preferences.
Identify the fabrics and accordingly advise on the suitable cleaning method.
Ability to use different types of soft furnishing cleaning machines and equipment.
Collaborates with team members to discuss upcoming work assignments; delegates assignments based on team members’ skills and experience.
Ensures cleaning work is completed safely, effectively, and promptly.
Assists team members with any issues or advanced problems with given assignments.
Inspects work performed by team members.
Tracks and logs workers’ time, materials, and other resources used for inventory purposes.
Works with the supervisor to coordinate topics for safety meetings.
Performs other related duties as assigned.
Informing homeowners of any accidents that may occur during cleaning.
Follow company policies and procedure guidelines for service fulfillment.
Ensure payment collection post-job completion and report submission for the record.
Pitch for upsell of other services and work to meet sales targets assigned.
Making sure the machines and equipment are properly maintained.
Gather customer feedback for any improvement and address concerns, if any raised
