Techvista Systems Looking for Product Marketing Manager at Dubai,UAE Full Time

Description:

We’re hiring a Product Marketing Manager – Fixed Voice and UC Regulatory Systems MEA (Techvista) ! This exciting B2B role focuses on regulatory initiatives.

Role Summary:

70%: Manage engagements with Telecom Regulator for Fixed Voice and Unified Communications services, including Fixed Numbers Portability, Toll-Free Fixed Numbers Portability, Voice Spam, Mobile Number Portability, Consumer Protection Regulations, Calling Name Presentation, and Bitstream. Engage with product owners and product development/IT teams for compliance-related and audit-related projects.
30%: Support existing commercial Fixed Voice products and prepare new UCaaS/CCaaS products.

Responsibilities:

Manage regulatory compliance and audit requirements for Business products.
Lead projects related to regulatory objectives in collaboration with cross-functional teams.
Drive change management and recurrent operational activities with internal stakeholders.
Identify gaps and propose workarounds to enhance operations.
Ensure compliance with policies related to billing and Customer Protection Rights updates.
Handle customer feedback and complaints, identifying root causes and process improvements.
Develop and update policies, procedures, and guidelines for the products.
Provide performance reports to management, including key events and trends.
Conduct training for internal teams.
Analyze market needs, trends, and profitability for Business Voice and UC products.
Create financial business cases for new services/products and revisions.
Design marketing awareness campaigns for product launches.

Qualifications and Skills:

5+ years of experience in the Telecom industry with Voice services.
3 years of Product Management and Marketing experience.
Project and Program management expertise.
Understanding of Telecom Regulation for Voice, PSTN, and VoIP services.
Proficiency in PowerPoint, data visualization, and chart development.
Strong written and verbal communication skills with a positive, service-oriented personality.
Attention to detail, analytical mindset, and problem-solving capabilities.