About TSG (Talent Search Group)
Talent Search Group (TSG) is the most local recruitment influencing entity in terms of partnering with very prestige’s organizations Government, Semi governments and First class international institutions with regards to engineering and infrastructure business within the Saudi Market such as AECOME (USA), Egis (France), Proger (Italy) etc,
Saudi Arabia is going through transition period in all aspects , hence this will reinforces the needs for undertaken projects that will contribute in serving the economic development and expected to increase the Saudi GDP by multi-label hundreds of $ billions per year. The strategy covers encompass several new established Cities, including major luxury tourism destination and international airports, hotel brands, resorts and etc upon completion through partnering with the leading global consulting.
Furthermore, we would like to announce that Talent Search Group (TSG) has been officially, signed and allocated several recruitment and hiring projects with Saudi governments semi-governmental (Key Projects; Mega and Giga) and leading and world’s trusted construction engineering, operating and infrastructure consulting firms.
So we are continuously thriving to achieve 2030 Saudi vision through finding the right talented candidates across the globe. This collaboration includes different complex entities, for example but not limited to, Ministries, Leading Funds, Governmental Companies, Commissions and Authorities, leading and international organizations.
We always focus on cultivating professional relationships, networking, and attention to detail, which has greatly contributed to our success.
On a behalf of high-profile client, we are looking for outstanding Support Service Manager, to hire urgently, it is preferable to have work experience in Saudi Arabia or GCC.
Summary:
Our client is seeking a Senior Support Service Manager, responsible for delivering FM support services. Without the ability to delegate, facilities wouldn’t function, and facilities managers wouldn’t be able to provide employees, visitors, and stakeholders with a superior workplace experience, Support services manager provides support to managers to ensure consistent and appropriate human resources practices and procedures are being implemented.
Job Duties:
Determine service level objectives based on support requirements, author related policies and procedures and use metrics-based management strategies.
Communicate and implement policies, procedures, best practices, recommendations and guidelines in compliance with established policy.
Lead team in existing processes and encourage out of the box thinking in order to drive continuous improvement of all processes and procedures from the front line.
Oversee SLA operations and functions as they pertain to Support Services functions including Accommodations, Fleet and facilities overall to ensure all documents and inquiries are handled timely, accurately and in compliance with policies and procedures and meet requirements as defined in the SLA Service Level Agreements
Develops and revises department policy and operating procedures.
Ensure all Support Services policies and procedures are adhered.
Perform as department manager for the Support Services team.
responsible for Service Performance Reviews
Oversee employee’s transportation.
Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments.
Manage all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors.
Perform analysis and forecasting.
Minimum Qualifications:
BSc/BA in facility management, engineering, business administration or relevant field
Relevant professional qualification (e.g., CFM) will be an advantage.
15+ years of experience.
Proven experience as support manager and facilities manager or relevant position
Proven experience as facilities manager or relevant position
Excellent verbal and written communication skills
Excellent organizational and leadership skills
Good analytical/critical thinking Ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.
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