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Job Description
When you think of food delivery in the MENA region, we?d be pretty surprised if talabat didn?t pop into your mind first! Since delivering our first order in Kuwait in 2004, we?ve grown quite a lot over the past 17 years.Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.Role SummaryResponsible for Delivery revenue optimising for growth and profit through analysing customer behaviour qualitatively and quantitatively, A/B testing and executing new pricing strategies and features.Whats On Your Plate?
- Run customer behaviour and price sensitivity analysis via qualitative and quantitative methods
- Develop pricing strategies adapted for each market to improve customer experience, order growth and profit.
- Evaluate the potential of new feature and support operation to deploy them in your local market
- Track order revenue, and customer metrics. Ensure budget targets are met and execute strategies to maintain and exceed targets
- Improve customer experience through demand management and improving supply and demand efficiency
- Set-up and perform A/B testing experiments, analyze the results and formulate actionable recommendations
What Did We Order?
- Bachelor?s degree. STEM and Economics backgrounds are highly preferred
- 2 years? experience, Analytical roles in tech start-ups and/or in pricing highly preferred
- Strong business acumen, and statistics knowledge.
- Very Strong analytical skills and problem-solving with complex data sets
- Strong written and oral communication skills. Ability to drive complex ideas and process to diverse people across markets and teams
- Highly proficient in Microsoft; Excel, Word, and PowerPoint
- Proficient with SQL required
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