When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
Who are we
As part of the Delivery Hero Network, Talabat is the pioneering food and groceries platform in the Middle East. Our operations span across Kuwait, Egypt, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates. With more than 2,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are just getting started
Role Summary
This role will focus on the experience and engagement of the talabat riders across all cities! Working closely with all local markets we want to drive engagement & great experience for the riders. In this role, you need to work a lot with our riders and with a number of different stakeholders while understanding data and building on insights to improve the rider experience.
What’s On Your Plate
What Did We Order