Talabat Looking for Logistics 3PL Coordinator at Kuwait Full Time

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
Role Summary:
To act as the main point of contact for 3PL partners and logistics service providers regarding inquiries about billing, invoices, and payments, and to coordinate with the accounting department to resolve any concerns in a timely and satisfactory manner.
What on Your Plate

• Prepare the monthly payment report for all 3PLs
• Share the reports individually with all our 3PL partners.
• Prepare all the provisioning costs for services (car rental, maintenance, car wash, …etc)
• Receive invoices from service providers, and follow up on the payment process with the finance department.
• Follow up with the accounting department on the A/R for cash collections from our 3PL partners.
• Receive complaints and concerns from partners and work on solving them with the operations or finance team.
• Any additional tasks as requested by the department head.

What did we order

• Bachelor’s Degree in accounting or a related field.
• 1-2 years of experience in the logistics/delivery field is a plus.
• Strong knowledge of excel functions.
• Strong communication skills, both written and verbal, in a cross-cultural setting. Arabic is required.
• Able to handle irate individuals in a calm and professional manner.
• Ability to work under pressure and handle stress.