STAR MEDICAL CENTER Hiring for Reception Supervisor Job at Doha Full Time

Induction and training of all new staff to agreed standards

 Oversee e-learning of all reception staff.

 Ensure adequate staffing levels, approve annual and other leaves, and organize work schedules ensuring all functions are covered as required.

 Deal with more complex enquiries from patients including informal complaints relating to reception functions.

 Continually assess and evaluate systems and quality, recommending changes and improvements.

 Manage day to day issues that may arise within the team or with individuals.

 Regularly evaluate quality of individual and team performance.

 Regularly conduct team meetings to all reception staff.

 Support the annual appraisal process for reception staff.

Deal with general telephone enquiries from patients and general public.

 Book appointments and home visits .

 Register new patients, ensuring full practice information is given

 Process requests for emis access to prescriptions, booking and records access The above list of duties is not exhaustive and may be subject to change as deemed necessary.

Job Type: Full-time

Education:

• Bachelor’s (Required)

Experience:

• Supervisor: 3 years (Required)

Language:

• Arabic (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)