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Job Description
Job descriptionThe receptionistshouldgreet and seatguests while coordinating guest reservations and responding to inquiries in an efficient, courteous, and professional manner to achieve maximumcustomer satisfaction.They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.ResponsibilitiesGreeting guests as they enter, and putting them on a waiting list as necessarySeating guests at tables or in waiting areasAssigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customersEngaging with guests to ensure theyre happy with food and serviceResponding to complaints and helping to resolve themAnswering phone calls, taking reservations and answering questions
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