SIG Group Looking for Field Services Engineer at Saudi , Al Kharj Full Time

The purpose of this role is to build a strong and sustainable Technical Service Team in the region to support business growth in all the existing and new markets. This role will secure the functional efficiency of the filling machine lines at customer site. The job holder is required to consider the commercial conditions required while performing service and maintenance duties as needed to support customers during their daily production plan.

Responsibilities

• Strengthen and develop MEA Service organization to ensure an independently running technical service, system support, Project engineering, Technology Centre and Digital Transformation
• Establish strategies to Re-organize Technical Service Teams Structure to support business growth in existing markets and new markets
• Strengthen and develop MEA Service organization to ensure an independently running technical service, system support, Project engineering,Technology Centre and Digital Transformation.
• Establish strategies to Re-organise Technical Service Teams Structure to support business growth in existing markets in MEA and New Markets
• Establish a platform to share technical experience among all MEA countries
• Retain and train team to meet operational requirement in the region
• Establish preventive and continuous improvement strategy of the technical service processes related to the responsibility area and reach business excellence involving functions like technical service, training, system specialists, System Quality and Spare parts supply.
• Actively participate in EMT (Executive Management Team) for associated business decision making within MEA
• As an employee and EHS supervisor of SIG MEA, you are entitled to behave by yourself and support other colleagues to strictly follow the EHS instruction and direction of the company, to ensure your own occupational health and safety, and also that of others who are affected by their actions or negligence.
• Develop, implement, and improve methodologies / concepts / tools to improve customer experience with SIG machines. This include working with the Global team and regionally to develop Digital Transformation innovations to improve SIG TCO , including OEE, Waste rates, Quick change over CBAs for SIG systems
• Building SES+ methodology to demonstrate SIG technical competency to improve Customer experience for the whole site (stretch beyond SIG scope to include processing , warehousing system, etc.)
• Work with Regional and global BI team to leverage and utilize our company big data, in relation to machine performance aiming to reach real predictability
• Owner of the MEA Technical service P&L, this include Revenues, Margins, and productivity within his team.

Qualifications

• Bachelor or Master in Mechanical or Electrical – Engineering or equivalent graduate Degree
• Additional certification/ degree in Digital transformation/ BI/ ML would be a plus