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Job Summary
- Always maintain a welcoming atmosphere at the front office.
- Answer all incoming calls, transfer to appropriate desks, take messages and pass it to concerned.
- Greet/ assist parents, staff, and visitors. To ensure that no one is unattended.
- Attend to each new admission enquiry with equal dedication.
- To obtain maximum admissions.
- To maintain student list class wise up to date everyday.
- To maintain admission documents properly.
- To revise the admissions policy and pamphlet every year within
- To ensure that school tours are conducted effectively and efficiently.
- To maintain list of bursaries.
- To ensure that after a student has given assessment, parents are informed of the result within 24/48 hrs.
- Reply to all emails.
- To conduct nursery visits to promote admissions.
- To come up with new marketing strategies for admissions.
- Assist and support during school events.
- To maintain data of calls of new admissions.
- To maintain data of complaint calls.
- To ensure the cleanliness of the front office be exemplary.
- To always give a patient hearing to the parents, staff and visitors.
- Perform any other tasked assigned to the best of your abilities.
- To give inputs on how the front office can be designed better.
- To monitor the front office area before assembly and direct students to assembly area.
- To never leave the front office unattended. To ensure that there is one staff at the front office area always.
- Responsible for checking student clearance before TC is issued.
- To maintain daily report of new admissions and vacancies left.
- Timely circulate letters for siblings/ current students asking for their continuation/ joining.
- To maintain data of every walk in, to call them when admissions opens for next year.
- To timely have assessments dates revised according to the number of entries.
Requirements
- Native English speaking Female
- No specialized qualifications are required for the role but a good standard of education would be expected. Previous experience in a Marketing / Communications / Hospitality role will be beneficial.
- Should have strong interpersonal and organizational skills
- A minimum of two years in a customer focused role
- Individual with a customer-centered philosophy that can develop and maintain strong working relationships with both parents and School staff
- Has the ability to multi-task and cope with peaks of demand.
- Computer literate.
Please send a cover letter and CV to [email protected]
In the subject line, please include the position you are applying for.
