Save the Children Jordan Hiring for Monitoring, Evaluation, Learning, and Accountability Officer at Amman, Jordan Full Time

TEAM/PROGRAMME: TREE

LOCATION: Amman Office and field

External representation and communications: Level 2

-Regular contacts require gathering of in-depth data from program participants or and other stakeholders

-Little impact on the reputation and performance of the organization

CHILD SAFEGUARDING

 Level 3 – the responsibilities of the post may require the post holder to have infrequent contact with or access to children or young people

ROLE PURPOSE:

The main purpose of this role is to support with the ensuring and promoting of continuous quality in the implementation of the TREE program activities based on evidence, analysis and lessons learned.

The MEAL Officer will be responsible for supporting the TREE team through monitoring and reporting on the progress of the program and extracting lessons learned important to improving the process and the results of the program. The officer will support with the management of the accountability mechanism of the program, as well. They will also help gather data for MEAL purposes as well as for the evaluation research studies being conducted as part of TREE.

SCOPE OF ROLE:

Reports Directly to: Senior Research and Policy Specialist  

KEY AREAS OF ACCOUNTABILITY:

Monitoring and Evaluation:

• Work closely with the Senior Research and Policy Specialist to ensure that logframe is up-to-date and is reflective of program’s theory of change and results chain.
• Ensure that MEAL plan and instruments are developed/adapted as necessary to measure logframe indicators and other process and ouput indicators not included in the logframe.
• Gather quantitatve and qualitative process and progress data regularily and accurately and organize and interprete it appropriately.
• Automate MEAL instruments, using open access platforms such as Kobo and Tangerine.
• Ensure MEAL instruments are user-friendly and are distributed in a manner that is accessible.
• Ensure that data is being stored appropriately and in a accessible manner to the rest of the MEAL team and that ethical practices are being observed.
• Perform descriptive and statistical data analysis and report on program progress as apporpriate.
• Perform qualitative data analysis and report on quality of implementation and participants’ experiences as appropriate.
• Participate in the writing of program progress reports.
• Conduct regular field visits as appropriate to support quality implementation of the project and share regular feedback with relevant stakeholders.
• Participate in the building of the capacity of evaluation research assisstants through co-training them on data collection, ethics, and procedures.
• Participate in the gathering of ouctome and impact data and/or the supervision of data collectors/research assisstants teams as approriate and make sure data is accurate and reliable.

• Perform ocassional data entry and data cleaning as appropriate and ensure data is organized and accessible to appropriate parties.
• Participate in external research partners and engage in the planning as well as the implementation process.
• Provide support and feebdack for the enhancement of MEAL instruments based on evidence.

Accountability

• Participate in the setting up and strengthening of the accountability mechanism(s) and the larger accountability cycle.
• Share feedback, complaints, and lessons learned extracted from the accountability mechanism with relevant parties and ensure the loop is closed and that feedback and complainst are addressed as appropriate.
• Ensure that information/responses are being communicated back to beneficiaries in a clear and appropriate manner and that meaningful participation of affected population is taking place.

Learning:

• Participate in and co-lead the planning and implmenetation of program review/lessons learning/reflection workshops and events.
• Routinely  collect  and  produce process and programmatic lessons learned and share with team to inform program review and improvement.
• Participate in the planning and implementation of external events aimed and exchanging lessons learned with other stakeholders in the sector, such as webinars, rountable discussions,  etc.

Operational aspect:

• Support the Senior Research and Policy Specialist in preparing timely program and donor reports in compliance with internal SCJ requirements and any relevant external donor requirements.
• Build excellent relationships for influence with the school community members and other stakeholders.
• Provide effective, innovative leadership in the field to facilitate the implmenetation of research MEAL procedures.
• Coordinate effectively with project’s team members to document projects’ achievements (quantitative and qualitative).
• Coordinate effectively with support services (Communications, Finance, Logistics, …etc) to ensure smooth delivery of services as appropriate.
• Coordinate with the relevant key stakeholders and partners to ensure smooth delivery.
• Ensure adherence to the Child Safeguarding Policy and reporting procedures.
• Any other tasks assigned by the Senior Research and Policy Specialist   

BEHAVIOURS (Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
• Holds the team accountable to deliver on their responsibilities.
• In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Ambition:

• Sets ambitious and challenging goals for themselves and their team. Widely shares their personal vision for Save the Children, engages and motivates others.
• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, other members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions.
• Willing to take disciplined risks.

Integrity:

Honest, encourages openness and transparency.

QUALIFICATIONS AND EXPERIENCE

• Bachelor Degree or Masters in any relevant specialization.

• At least 3 years of proven experience in carrying out MEAL tasks in an International/National NGOs preferably.
• Familiar with implementing education interventions in MoE public schools.
• Excellent data management skills and familiar in differ online data collection design and tools (e,g., Kobo, Tangerine, etc).
• Excellent data analysis skills using both quantitative data analysis softwares (e.g., excel, R, SPSS) and qualitative data analysis softwares (e.g., Nvivo).
• Experience in writing progress reports in the English language.
• Experience in working with Power BI preferable.
• Attention to details and ability to use judgment and evidence to make sound decisions.
• Excellent planning, management and coordination skills, with the ability to organize a demanding workload comprised of diverse and challenging tasks and responsibilities.
• Excellent interpersonal skills and problem-solving skills.
• Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities and other partners.
• Ability to achieve results and maintain consistent high standards of professional behavior and achievement, including when working alone.
• Excellent oral and written communication skills & demonstrable good reporting skills.  
• Excellent command of Arabic and very good English.
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
• Self-awareness and proven ability to operate successfully in different cultural environments.
• Politically and culturally sensitive with qualities of patience, tact and diplomacy.
• Patient, adaptable, able to improvise, and communicate clearly and effectively under pressure

Commitment to and understanding of child rights, the aims and principles of Save the Children, and humanitarian standards and the Code of Conduct. 

** Qualified Males and Females are welcome to apply.