Saudi Networkers Services Looking for IP/MPLS BackOffice Engineer at Saudi Arabia Full Time

Job Description :

• L2 Troubleshooting/Corrective Maintenance and ticket Handling related to MPLS, BRAS, BGW, IGW and DPI technology.
• Escalation, close coordination and constant follow-up with Egypt-TAC & GTAC (iCare) for any L3 support.
• Provides technical trainings or case studies to FO engineers as required by management.
• Coordinates and works with other L2/BO/TAC engineers from other xNOCs in resolving complex issues related to MPLS, BRAS, BGW, IGW and DPI.
• Configuration management, acceptance of new sites and services related to MPLS, BRAS, BGW, IGW and DPI through SoftPAT via NPTS.
• Performs healthcheck especially for key events.
• Change Management, Performs software update/upgrade for access elements whenever necessary. Plan, and execute the configuration changes.
• Performs nonscheduled PMRs on network elements to ensure network safety.
• Routinely assessing the changes on devices by compliance reports.
• Generates Weekly/Monthly/Annual reports related to MPLS, BRAS, BGW, IGW and DPI.
• Faulty hardware Replacement activities.
• RFC preparation which includes risks assessments and activity configuration including roll back steps.
• Data Network Inventory monthly/quarterly.
• Ensures network safety through constant monitoring of elements.
• On demand scripting related to MPLS, BRAS, BGW, IGW and DPI.
• Coordination with design and implementation for new integration in network.
• Acceptance for new nodes and new jobs issued as per SOW.