Job Location | Saudi Arabia, Dammam |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Other |
Functional Area | Not Mentioned |
Job Description
We are looking for an IT Systems Engineer – Medina Airport Investigating and solving incidents escalated by IT technicians. Escalating detected system bugs to next level support entity, following the workflow. Administration of Saudi AVITO applications/systems contracted by the customer. Supervising routine server room and systems maintenance controls carried out by site technicians. Providing coordination between Saudi AVITO and customer helpdesk entities. Preparing periodic operational and performance reports. Preparing Incident reports related issues. Increasing customer satisfaction and improving customer relationships within contractual conditions. Providing key user training.Qualifications: University degree in Computer Engineering or equivalent Minimum five years of experience in information technologies Experience in Microsoft server operating systems; configuration, implementation, and administration of virtual systems. Experience in Lunix server operating systems; configuration, implementation, and administration. Knowledge of VLAN separated networks; Microsoft and Linux based DHCP servers. Strong ability to troubleshoot complex multi-vendor system integration issues and network issues in LAN. Experienced in a 7X24 SLA environment. Aptitude for cooperation and flexibility in a rapidly changing environment and the ability to respond immediately to often changing business priorities. Drive to keep up-to-date on latest technical trends. Strong written and verbal communication skills (documentation and technical writing); analytical thinking and problem-solving skills. Good command of English.
Keyskills : Network Issues Analytical Thinking English Verbal Communication Skills
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