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Job Description Role Purpose: To contribute to the planning, management and delivery of Planning & Governance activities. Manage and coordinate project and program services across IT/OT department. Interact with functional units in IT/OT and business unit leadership to craft and manage initiatives that aligns with business objectives and organizational strategy within the set KPIs, agreed budgets and adopted policies and procedures.
Key Accountabilities & Activities:
Work Administration
- Supervise the day-to-day activities and operations of employees and ensure their adherence to the guidelines and responsibilities assigned to them and that all activities are being conducted properly.
- Provide guidance and support to junior staff in the execution of their work and ensure proper knowledge transfer to develop them and improve their performance.
Project & Portfolio Management
- Manage a portfolio of project and program management services (project and program analysis, project and program execution, project, and program delivery) for the Planning & Governance department.
- Facilitate changes in IT’s operating model to support digital transformation.
- Ensure that investments and initiatives in project management services align with IT/OT strategy and priorities.
- Develop and manages project and program budget and cost, resource allocation, and reallocations.
- Prioritize programs and projects based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies.
- Promote the adoption of new delivery practices such as Agile, DevOps.
- Engage with cross-functional business leaders to objectively analyze the organization’s ability to absorb change and adopt project and programs post-deployment.
- Communicate status of the project and program portfolio to relevant stakeholders.
Policies, Processes and Procedures
- Support in monitoring day-to-day activities to ensure compliance with stipulated policies and procedures.
- Contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement.
People Management
- Actively participate in on-the-job training, mentoring and coaching of subordinates.
- Provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow.
- Promote a high-performance working environment embracing SANS’s values.
Qualifications / Requirements:
Knowledge And Experience
- 9 – 12 years of project, program, or portfolio management experience.
Education and Certifications
- A bachelor’s degree in Computer Science or related field is required.
- A master’s degree in Computer Science / Business Administration or related field is preferred.
Competency:
- Operational Excellence
- Safety Awareness
- Teamwork
- Analytical Thinking
- Customer Centricity
- Problem Solving & Decision Making
- Budgeting & Cost Control
- Project Management
- Business Acumen
