Roche Farma España Looking for Strategic HealthCare Consultant at Saudi Arabia Full Time

The Position

The Strategic HealthCare Consultant supports and delivers projects for strategic existing and new customers. This role supports Roche Diagnostics in expanding its profile from solution provider, to strategic partner for stakeholders beyond the laboratory, further strengthening our position in the healthcare ecosystem. You will explore and analyze for and with the customer the full context (lab, economic, patient outcomes) to get a systemic understanding of the need for and potential impact of strategy co-creation. You will become part of the Sub-region Team and support the Middle East countries.

Your Responsibilities

• Lead change management projects with focus on organizational sustainability, and economic ROI, guiding clients to achieve the objectives set, or making them aware of the opportunities
• Identify and create a unified vision across various stakeholders
• Facilitate and monitor change processes in healthcare organizations and introduce technological/digital/organizational innovations
• Enable our customers to create value on 3 levels: (L1) Value within the laboratory or hospital provider on workflow efficiency and staff satisfaction; (L2) Economical value for the different stakeholders involved (lab physicians, clinicians, C-suite, ); (L3) Positively impact access, time-to-result and outcomes for patients
• Assess the changes necessary in healthcare ecosystems today to deliver the economic and clinical benefit of new approaches or solutions
• By understanding the customers needs, you will be carrying out strategic consultancy projects, and facilitating the resourcing of such projects, where necessary, including the introduction of diagnostic, technological, and digital innovations
• Develop consulting processes, tools and standards that contribute to the execution of a successful strategic implementation in customer accounts
• Lead and coordinate cross-functional teams to show our customers the value of co-creation and collaboration
• Own the strategy consulting process from inception to execution
• Ensure flow of information and share insights from customers to affiliate stakeholders. Act by adapting strategies and plans accordingly
• Identify the need for Organizational sustainability and Healthcare transformation projects together with Sales and other colleagues
• Identify the customer needs in preparation of a consulting project
• Use the global Organizational sustainability and Healthcare transformation portfolio to support customers in complex questions
• Find possibilities for strategic consulting projects together with sales
• Speak to c-suite stakeholders to identify the reason for action
• As result of the meeting with the c-suite stakeholders identify the right consulting tool the use in this particular project
• Facilitate and lead the project: internally and externally with team members/stakeholders
• Use market knowledge to ensure the best outcome of the projects
• Show tangible results of the projects internally and externally
• Quantify the benefits of the projects into a financial benefit

Perform RIE according to global guidelines to improve the processes at a customer, leading to improvement of the relationship with customers

• Find possibilities for RIE together with sales
• Perform RIE and ensure a good outcome for the customer as agrees upon in the beginning of the project
• Facilitate the RIE in an enthusiastic and highly energizing way, making sure the people of the team are all involved and connected to the RIE
• Ensure the connection to the management before, during and after the RIE
• Where possible translate the benefits into financial benefits for the customer

Reporting

• Report back on the outcome of the consulting projects to the external and internal stakeholders
• Connect to sales on the progress of consulting projects

Implement new consulting tools

• Implement new consulting tools that will be release by global consulting
• Analyse the existing consulting tools and help improve them
• Identify the need for additional consulting tools and communicate with global consulting to develop these tools

External and Internal Collaboration

• Collaborate in consulting teams in a constructive way. Understand the different points of view of different stakeholders and create a solution to the best customer satisfaction possible.
• Perform a minimum of one project per year in a country outside the region, in collaboration with other international strategic consultants
• Take active part in the RDME Consultancy Network as well as the International Consultancy Network
• Represent the company, develop and maintain enduring, value-driven relationships with stakeholders (customers, suppliers, other companies)
• Ensure a close working partnership with the customers and provide responsive and quality support as required
• Engender a philosophy of teamwork within RDME as a whole and country organizations, and be an integral part of this
• Ensure horizontal and vertical information flow, co-operate with other departments and search common solutions in order to increase customer satisfaction and optimize internal procedures

Compliance

You are expected to adhere through your conduct to all applicable laws and regulations as well as to the high integrity standards as set forth by Roche.

Who You Are

• You hold a University and postgraduate degree preferably in life sciences or economics. An MBA is considered a plus
• You have at least 7 years of experience in Strategic Consultancy (Healthcare c-suite level). Ideal candidate worked in a similar role and have completed Roche Strategic consulting, process consulting, and Lean training
• You have advanced data analysis skill, conceptualize customer’s problems, and solution selling skill
• You have worked with lean methodology and facilitated rapid improvement events
• You have advanced understanding of Healthcare System structure and functionality
• You have a track record in managing change management projects
• You have worked with different software applications including Excel
• You built project design, project management, planning, and organizational capabilities
• You are result oriented and are able to meet timelines, with moderate supervision and direction
• You have advanced stakeholder management, communication and presentation skills at c-suite level
• You have advanced leadership skills and are experienced in leading, motivating and guiding project team(s)
• You are flexible and willing to travel at 50% of the time within the region to visit customer sites

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.