Riyadh Air | طيران الرياض Looking for Network and Communications Senior Manager at Saudi , Riyadh Region Full Time

The Shorter-term Expectations Of This Role Will Be

We are looking for a professional Senior Manager – Network & Communications who will be responsible for the overall project and delivery function of networking and connecting under the Infrastructure & Networks function. The technology Senior Manager – Portfolio will be working with the Director; Infrastructure & Networks and the various DTI leads as required in ensuring the development of the network landscape and connectivity requirements to realize the business objectives.

• Responsible for the design and implementation of all aspects of network and communication technology required for an airline to operate in line with meeting organization’s vision and mission.
• Responsible to ensure 24×7 availability of all network and communication technologies to established SLAs.

The longer-term expectation of this role is to support and enable the various Digital Technology and Innovation leaders in the development of their departmental strategies and ensure alignment to the digital strategy with the overall 5-year plan.

GENERAL ACTIVITIES

• Manage the chosen managed services provider in delivering on projects and 24×7 management of the network and communication platforms.
• Ensure all network connection/circuits, voice/video channels and all communication channels for an airline are available and working as per OLA/SLAs
• Driving a continuous improvement mentality across the team including assessment of program delivery capabilities, gathering, and leveraging performance data/metrics, establishing corresponding targets, and measurement of on-going deployment progress.
• Manage and mentor the team, ensuring they have the necessary skills and training to drive performance while adhering to policies, procedures, and security standards effectively.
• Develop and maintain effective relationships with company stakeholders to understand their needs and requirements.
• Build team practices around good documentation, monitoring and cost management.
• Plan for short and long term needs to enable intelligent, low friction execution of internal projects.
• Partner with other engineering teams to understand requirements, application dynamics, perform architecture reviews, and align on project deliverables.
• Participate in on-call rotation to provide infrastructure support, incident management, and troubleshooting as required.

Profile Requirements

Professional Experience

• Experience in managing large, complex global environments, with a focus on public clouds (Azure, Google, Amazon Web Services, Alibaba) and with prior experience managing data centers, server hardware, Active Directory, Azure Active Directory
• Good understanding of modern technologies- micro-services, API
• Strong understanding of cloud computing technologies and architecture
• Experience with MS Windows configuration management tools
• Experience managing and developing a team.

Academic Qualifications

• BS in Computer Science or related.
• Posses’ certification from Cisco (CCNA, CCNP) or equivalent
• ITIL Certified
• 10 to 15 years of work experience in Infrastructure

Competency Requirements

• Problem identification, analysis, and evaluation.
• Principles of effective writing and verbal presentation.
• Strong interpersonal skills
• High level of professionalism and work ethics
• Excellent verbal and written communication skills
• Ability to function in a fast-paced environment and manage multiple projects.
• Ability to effectively plan and prioritize multiple assignments to meet established deadlines.
• Extraordinary attention to the overall quality of the final product
• Detail-oriented, organized, and able to handle multiple priorities and deadlines simultaneously.
• Flexible, self-starting, and tenacious with an exceptional aptitude for dealing with ambiguity in an environment where policies and processes are being created.
• Examines the status quo and thinks of how to improve it
• Proficient Word Processing Skills, including outlook, word, PowerPoint, and excel.
• Positive attitude and high levels of personal commitment.
• Excellent command of English, spoken and written.