Doha, Qatar
RIXOS, Accor
Full time
Reservation Agent
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Reservation Agent and build your career with us.
What’s in it for you:
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing
· Answer inquiries of room rates, outlets and room locations.
· To be totally familiar with all aspects of the reservation systems
· Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation
· Post advance deposits and keep accurate records of deposits.
· Process rooming lists and group blocks and indicate special requests and billing procedures
· File and process reservations correspondence, make certain all files are current and in order
Your experience and skills include:
· Minimum 2 years experience in Hotel or Resort, as Reservation Agent
· Highly responsible & reliable
· Excellent communication skills, both written and verbal required
· Pleasant personality and positive attitude
· Fluency in English, additional languages (Russian and Arabic) are a plus
Our commitment to Diversity & Inclusion:
We are all inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
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