Relief International – Jordan Hiring for Supply Chain and Operations Officer at Amman, Jordan Full Time

Title: Supply Chain and Operations officer

Department: Supply Chain and Operations                      

Location: Jordan Based in Amman

Reporting to:   SCO Manager

Direct reports: N/A

Budget responsibility: N/A

 

ABOUT RI:  Relief International is a leading nonprofit organization working in 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach —, which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

About our Country Program/ Regional Programs.

RI in the Middle East has programs in six countries – Iraq, Jordan, Lebanon, Syria, Turkey and Yemen, with a focus on the 4 main RI sectors: Health, WASH, Education and Economic Opportunity.

Relief International currently employs 3900 staff (direct and indirect) in the region and has a range of emergency response and development programs valued at 70 million USD on an annual basis. 

Relief In trinational Jordan

Position Summary.

The Supply chain and Operations  Officer will be responsible for managing RI’s procurement, ensuring procurement of all goods and services required by the RI mission in Jordan is carried out in compliance with RI’s procurement policies, relevant national and international procedures, donor rules and regulations, S/he will be responsible of leading country warehouses and direct  managing Amman small warehouse, , S/he is also responsible for supporting with Mobilization, Close-out and Spend Down plans related to procurement, S/he will be responsible of daily laptop and internet troubleshot at RI Amman office.

ESSENTIAL RESPONSIBILITIES AND DUTIES

ESSENTIAL RESPONSIBILITIES AND DUTIES:

Procurement

• Responsible for the entire procurement process (from PR to contract stage and delivery stages) for all procurements within RI Jordan.
• Develop and follow procurement plans in accordance with project/ overall mission timelines.
• Procure all goods, services and works in a cost-effective and transparent manner in line with RI and donor specific policies.
• Ensure that all PRs are tracked from point of receiving through to final receipt. Regularly manage, review, update and share the databases and trackers.
• Lead on procurement processes, including opening tenders, calling committees, etc. Ensure that bids evaluation report, technical evaluation, minutes of negotiations and contract contain all the facts and information required to justify the recommendations made in the report.  
• Participate in the joint verification of procured goods and equipment and to ascertain the items conformity to Technical Specifications and Quantities. 

• Manage relationship with vendors, specifically:
• Constantly search the market for new suppliers that may provide better service or value for money for RI. 
• Liaise with suppliers to create realistic delivery schedules and compare actual deliveries in order to evaluate supplier performance and responsiveness. 
• Maintain and update suppliers list using the Supplier Profile and Registration Form. 
• facilitate the supplier pre-qualification process;  
• initiate strategic sourcing for frequently purchased items to ensure framework agreements with the suppliers and service providers are in place; 
• Ensure that all suppliers and procurement staff are aware of the procedures to whistle-blow for corruption and other breaches of the Code of Conduct.  
• Screen the suppliers in anti-terrorism databases.

• Ensure procurement files are accurate and records are in compliance to RI  and donor procurement policies, filing system is properly established, all soft copies and hard copies of procurement files are accessible and manageable by auditors;  
• Prepare and submit payments of suppliers to finance in a timely manner;  
• Ensure the non-winning suppliers receive notification from RI about the status of their bids; 
• Perform any other duties as assigned by supervisor.

Accountability

• Responsible to ensure that all procurement is conducted in accordance with RI policies and procedures, donor regulations and local laws.
• Responsible to ensure that the procurement of commodities, especially those subject to US Export Compliance regulations, are in line with applicable licenses and are properly documented.
• Responsible to ensure that all allegations of breaches of the Code of Conduct by staff reporting to the Sr. Procurement Officer are reported, with the support of the Team Leader and Compliance Focal Point, investigated, and concluded swiftly. 

 

Store/inventory Management

• Ensure that the physical inventory and the store management standards are in place and RI policy and procedure followed.
• Ensure up to date and accurate tracking of all store and office furniture’s are documented for all RI locations.
• Oversee quarterly process of physical check and annual reporting.
• Combine RI Jordan warehouses reports.
• Supervise midyear /end of your physical count.

 

IT  support and General Management

• Provide technical support and guidance to local users and troubleshooting solution.
• Ensure that all IT equipment is in good working condition and including printers Running effectively
• Ensure that internet services in all locations are working well.
• Ensure the RI networks are protected from intrusion, malware or other hacking activities.
• Enforcing “RI Internet Usage” policy to block any illegal activities in the RI networks.
• Review and ensure that IT equipment PRs have correct specification under the “RI Computer Standards” policy.
• Perform any other IT task assigned by the supervisor

Training

• Advocate and plan for professional development for yourself, and any supervised staff.
• Provide training on RI procurement and warehouse practices for national staff to increase their understanding of procurement processes in RI-Jordan to facilitate the smooth functioning of processes and planning

Safeguarding

• Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
• Consistent with RI’s safeguarding and protection policies, ensure all people who come into contact with Relief International are as safe as possible.

 

QUALIFICATIONS & SKILLS REQUIREMENTS

 

This position will require a demonstrated ability to achieve results in a demanding and fast paced environment.

This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment.

• Bachelor’s degree in IT, Business Administration, Procurement Management or equivalent.
• Minimum 2 years of relevant work experience in supply chain, IT experience is a plus.
• IT background and good IT knowledge
• Previous experience in the NGO sector, will be a distinctive asset.
• Exceptional analytical, organizational, managerial and communication skills.
• Excellent interpersonal, communication skills required, including patience, diplomacy, willingness to listen and respect for colleagues and partners.
• Excellent time management skills and resourcefulness with strong attention to detail.
• High level of creativity and coordination.
• Fluency in Arabic and English is required.
• Information and computer literacy (MS Office package).

RI Values: 

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

• Inclusiveness
• Transparency and accountability
• Agility and innovation
• Collaboration
• Sustainability

All staff are expected to abide by RI Safeguarding, Code of Conduct & Incident Management Policies & procedures.