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doha, Qatar
Refinitiv Benchmark Services (UK) Limited
Full time
Sales Specialist, Risk Solutions page is loaded
Sales Specialist, Risk Solutions
locationsQAT-Doha-The Gate Tower 2 Maysaloun Street time typeFull time posted onPosted Today job requisition idR0073931
Position Summary
Comprehensive, timely, and trusted information is the backbone of effective risk and regulatory AML and KYC compliance management. Our data enables our customers to gain deeper insight into their customers and third-parties and helps to make better informed decisions about whom they do business with. Refinitiv offers the critical resources our customers need to make reliable and informed financial crime mitigation decisions.
As a subject matter expert to pre-sales and pursuit activities, act in of support Account Managers by focusing on all sales (new, cross-sells, up-sells) for proposition in a given territory with both existing and new customers. Lead on deals aligned to specific propositions and serve accounts within a defined territory. The role works in close partnership with internal stakeholders to proactively drive gross sales and revenue.
Drive commercial value creation through adoption of all Refinitiv solutions purchased by the customer to achieve revenue retention and customer engagement. Play a key role in improving customer experience by maximising a network of experts across Refinitiv and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users. The scope includes broader number of solutions (Feeds, Enterprise and Risk) that will engage customer across all Refinitiv products and services and identification of opportunities
Role Responsibilities
Retains and grows recurring business / usage growth on selected products.
Focus on net growth and responsible for net sales within predefined portfolio of accounts or territory.
Structure, make arrangements and close deals.
Proactively identify pipeline opportunities, governed by the Account Managers.
Develop the sales strategy for their proposition within their territory.
Provide insights and share Refinitiv thought leadership on their proposition with customers.
Deliver customer demonstrations on their specific propositions.
Deliver tailored engagements (e.g. enterprise workshops) that help customers to improve the value derived from Refinitiv solutions post sale and build intimacy.
Use specialist knowledge to demonstrate and educate customers on relevant functionality and content resulting in increased usage and product adoption.
Interpret and take action on usage information focusing on “at risk” customers to mitigate cancellations and identify value optimisation opportunities.
Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences.
Provide awareness of the clients and act a ‘quarterback’ to ensure Refinitiv delivers on sales commitments.
Shepherd customers to support channels available as part of the value Refinitiv provides.
Develop and implement retention strategies as part of the customer success plan for accounts, in conjunction with Account Managers.
Identify and investigate opportunities to raise to Account Manager for action and share insights to aid the sales process.
Builds on experienced knowledge to target client base, recognises client needs and propose solutions.
Provides customer feedback to product development and represents the “voice of the customer”.
Maintains accurate and up-to-date customer contact, engagement and opportunity data in the appropriate Client Relationship Management Systems.
Qualifications and Experience Required
5+ years of industry, sales or market experience
Consistent track record in a quota bearing sales environment
Deep market understanding including a) expert knowledge of financial market b) knowledge of relevant market c) strong understanding of customers’ business model workflow
Outstanding selling skills (identify, develop, & articulate proposition/ consultative selling) as a “hunter”
Strong sales ‘closer’
Significant Product and Workflow Expertise (e.g. understanding of financial modeling, Excel, MS Office); knowledge of trading floor tech / data apps
Creative thinker and good sales conceptualisation skills
Presentation skills (verbal & written)
Strong listening skills
Ability to prioritize and implement a sales plan
Executive presence
Experience selling to C- level executives
Travel as needed
Strong customer service skills
Training or related experience preferred
College/ university degree or meaningful work experience equivalent required
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Life at LSEG
about their experience in a variety of areas. From technical innovations and use of data to volunteering and inclusion.
