Log In
Sign Up
Job Description
We are looking for amazing customer service representatives to join our client teams in Kuwait, Qatar and KSA.The Customer Service Representative, will act as a liaison, provide services information, answer client?s questions, and resolve any emerging problems that our customer might face with accuracy and efficiency.As a successful customer service representative you should be excitedto help customers, patient, empathetic, and passionatelycommunicative with a constant approach to provide the best customer experience in the clinics.ResponsibilitiesManagelargeamounts of incoming phone calls and incoming visitorsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customers through open and interactive communicationProvide accurate, valid and complete informationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsProcessing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Follow communication procedures, guidelines and policiesTake the extra mile to engage customers
Keyskills :
