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Data Warehousing
Category
Call Centre Agent
Location
Dubai, UAE
Experience
2 years
Job Description
- The candidate should have Emirati accent speakers with Excellent English
- Relevant contact center or customer service experience
- Proficient in MS Office with good typing skills
- The employees of the call center must have the knowledge, skills, and behaviour necessary to interact with customers, which includes the following:
₋ The ability to direct the customer
₋ Skills of listening, communication, and quick-wittedness (communication is clear and effective).
₋ Language skills appropriate to meet the needs of the target customer base
₋ Should have good problem-solving skills
₋ Writing skills, especially for employees who deal with social media and (online chat)
₋ Reporting skills and customer happiness studies
Skills
Call Center, Call Centre, Emirati, Arabic
Job Type: Full-time
