Raine & Horne Dubai Looking for Guest Relations Officer at Dubai,UAE Full Time

Description:

Raine & Horne Dubai is a progressive and successful vacation rental agency handling all facets of short term rentals. Due to continued expansion we are currently seeking a Guest Relations Officer for our Dubai operations. with a sincere passion to succeed and for customer service in general. HOSPITALITY background and valid UAE driving license is essential.

Duties & Responsibilities

Handling reservation enquiries and bookings
Guest Check In / Out
Able to work under pressure and rotating weekend roster
Excellent guest relation skills and solution focused
Good communication and interpersonal skills
Ability to work in a team
Resolve guests complaints
General administrative duties
Excellent verbal and written communication skills and an ability to communicate well at all levels.
Valid UAE driving license and personal car required

The successful applicant will need take a professional approach to customer service and thrive on going above and beyond to ensure guests have a memorable stay. You come from a guest relations background, ideally within the hotel sector, and your attention to detail and ability to multi-task will see you thrive in this role.

Benefits

Salary : AED 4,500 – 5,000
Modern office and systems
Friendly working environment
Career development & progression opportunities