About us
Qwikfone sells mobile phones and repairs all kinds of mobile devices, and we have significantly expanded our client base over the past 12 months.
We aim to help people gain financially from their old mobile phones, while at the same time, helping others to purchase a phone at a very reasonable cost.
With our headquarters based in London, we are a Team of 20+ people expecting to scale significantly during 2023, andwe are currently looking for a talented Customer Service Representative to assist with our business growth. The role will be based in Dubai, DAFZ Area.
We believe in hard work without egos and pretense and are looking for candidates who can add to this culture, and that share the same passion for technology and gadgets as we do.
The Opportunity
We are looking for a Customer Service Representative to assist with our business growth. Based in Dubai – DAFZ Area, this role plays a vital part in facilitating our clients, and you will be responsible for fine-tuning and completing all sales leads received by email and telephone.
You will be working closely with our Team based in London, ensuring clear and efficient communication and collaboration.
You will be responsible for delving into the product on a technical level, as well as taking ownership of the issues and supporting our customers in the most efficient manner whilst consistently delivering world-class customer service.
You are enthusiastic, motivated, and not afraid of challenges.
Willing to experiment, and innovate, you are proactive and will be using your initiative to find new ways to improve our processes and avoid mistakes.
Key Responsibilities
Required Skills and Abilities:
Full training will be given to the successful candidate.
Our Offer:
-Winter hours: 12PM to 9PM (UAE Time zone)
-Summer hours: 11 AM to 8PM (UAE Time zone)
Job Types: Full-time, Permanent
Salary: AED3,500.00 per month
Experience:
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