Qatar Distribution Company is currently recruiting for Admin and Customer Support Assistant.
The role is responsible in providing quality administration support for the smooth functioning on a daily basis, for the team. Handling of confidential and sensitive issues involving continual inter-departmental relations. Represents the team through correspondence, telephone and personal contact. Liaise with other departments for arranging the logistics of resources. Carry out general office duties as and when required. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Role Accountabilities
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