Job summaryAmazon is looking for a Program Manager in the Inventory Control and Quality Assurance (ICQA) team to drive improvements in operations and inventory quality in our evolving Amazon Fulfillment Centers (FC) of the rapidly growing MENA Market.Our entire business works hard to delight our customers ? from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional.Amazon?s overall mission is simple: to be the place where customers can find, discover and buy anything online. Whatever customers want, Amazon will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.This is your chance to make history.Key job responsibilitiesIn this role, you will:
About the teamIn order to provide better customer experiences, it is critical to maintain a high-level operational quality in the Fulfillment Centers (FCs), which are close to our customers. ICQAs mission is to achieve defect-free operations from inbound process to outbound process by reducing defects through various initiatives such as work process improvement, training, and coaching. By doing so, we are aiming at improving speed which products are ready for sale to customers, reduce operating costs, offer a wider selection of products, and reduce waste, thereby continuing to earn the trust of our customers.
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